Bed linens and bath towels are provided in each rental. A standard supply of towels consisting of two bath towels, one hand towel and one wash cloth per person (not to exceed maximum occupancy). If the rental has a sleeper sofa, linens will be provided for the bed. Towel bundles and additional linens can be provided for a fee. Beach chairs and beach towels are not provided, please do not use home or villa linens as beach blankets.
Certified Service Animals are permitted year round in Palmetto Dunes with appropriate documentation. Emotional Support Animals and family dogs can stay in pet friendly villas and homes between October 1st and March 31st for an additional fee. Our pet policy only allows 1 dog with a maximum weight of 40 pounds and other restrictions may apply. The pet fee is $200 which is non-refundable. No pets are permitted in any of the vacation rentals between April 1 through September 30.
No motorcycles, motorized scooters/skateboards of any kind are permitted. No RV’s, campers and trailers of any kind are not permitted in gate areas. Off resort storage arrangements must be made for boats, jet skis and kayaks. Also, no commercial vehicles with any type of company signage or wrapping allowed.
Yes, everyone driving a vehicle within the resort will need a parking pass. Parking passes are limited for each villa and home, please call the Front Desk at 888-909-9566 with any questions.
1-2 Nights | Complimentary
3-7 Nights | $28
8-14 Nights | $48
15-21 Nights | $60
22+ Nights | $70
There is one car pass per vacation rental included with each Palmetto Dunes Vacation Rentals reservation.
Depending on the neighborhood/location, there are limitations on how many parking passes can be ordered.
Harbourside I & II - 1 car pass
Inverness Village - 2 car pass
Queens Grant - 2 car pass
Huntington Villas - 2 car pass
Wendover Dunes - 3 car pass
Yes, everyone driving a vehicle within the resort will need a parking pass. Parking passes are limited for each villa and home, please call the Front Desk at 888-909-9566 with any questions. All reservations include 1 car pass.
1-2 Nights | $25 +tax
3-7 Nights | $38 +tax
8-14 Nights | $58 +tax
15-30 Nights | $85 +tax
31+ Nights | $110 +tax
You can call the afterhours emergency line, available 7:00 pm – 8:00 am at 844-207-8221.
Check-in begins at 4 p.m. and could last until 6 p.m. Early check-ins are not available. If your vacation rental is ready prior to 4 p.m, the Front Desk will call the telephone number on file. For the guests that have opted in for Contactless Check-in, the door code is activated at 4 p.m.
Resort Fee: Provides for 24 hour security, 1 vehicle pass for villas/2 vehicle passes for houses, seasonal resort transportation and processing costs.
Cleaning Fee: Your rental is cleaned and inspected prior to your arrival and upon your departure. Additional housekeeping, such as a mid-stay clean or towel exchange can be arranged for an additional fee. Please call the Front Desk at 888-909-9566 with any questions
Your villa will be cleaned before you arrive and on departure. We can provide additional housekeeping such as a mid-stay clean or towel exchange at an additional fee.
Cancellation Policy- Cancellations made 30 days or more prior to arrival by Guest for villa/condominium rentals and 60 days or more prior to arrival for private home rentals, will receive a refund of any deposit paid, less an administrative fee of $100.00. Any other cancellation on the part of the Guest will result in the forfeiture of any and all deposits or payments, which will be retained by the Agent and Owner as liquidated damages.
However, cancellations made for ocean front homes (11 Armada, 18 Armada, 17 Brigantine and 9 Catboat) will be as follows:
a. cancellations made more than 60 days prior to arrival will receive a refund of any deposit paid, less an administrative fee of $250.00;
b. cancellations made 31 – 59 days prior to arrival will forfeit half any deposit paid;
c. cancellations made within 30 days of arrival will forfeit entire amount of any deposit paid.
Guest agrees that if the premises are made unavailable due to circumstances beyond Agent's control, including but not limited to damage or change of ownership, Agent shall make its best efforts to make available substitute accommodations. If for any reason substitute accommodations cannot be secured on behalf of Guest, Agent's liability shall not be greater than the amount of Guest monies and deposits held by Agent in respect to Guest's reservation set forth in this agreement. Guest may not sublet or assign this Rental Agreement without the express written consent of Agent.
Check-in is at the Front Desk in Welcome Center located at 4 Queens Folly Road, Hilton Head Island, South Carolina 29928. Check-in begins at 4 p.m. and could go until 6 p.m. Contactless Check-in, for the guests that have opted in, can bypass physical check-in at the Front Desk. Your Welcome Packet contains car pass(s), door code and other resort information – the door code in the packet is activated at 4 p.m.
If you will be checking in after business hours, you will be assigned a locker in the After Hours Check-in Area. The lockers are located adjacent to the front door of the Welcome Center and signage will direct you to the location. Your Welcome Packet will contain your car pass, door code and other resort information. A cell phone number and email address will be needed by all guests checking in to the resort. A locker will be assigned to each guest arriving after hours. A pass code will be given to access the locker. For guests that know ahead of time that they will be arriving late, please email frontdesk@palmettodunes.com.
The spas and pools can be heated June through October for an additional fee. The date parameters are part of the rental agreement we have with the owners. The heat pump that is used in the private homes pulls the air from the outside and uses that to heat the pool, it does not generate heat. During the fall, winter and spring the temperatures can dip below 50 degrees and essentially make the heater unusable.
There are swimming pools located in all of the neighborhoods. You will have access to the pool in the neighborhood where your villa is located. There are several houses that have private spas and pools. They can be heated June through October for an additional fee, the heat add-on is not available November through May.
Please call one of our Vacation Planners at 888-909-9566 to ask about specific spa & pool heating.
Pool and Spa heat = $850.00 (Up to 7 days)
Pool heating only = $750.00
Spa heating only = $425.00 (Up to 7 days)
11 Armada Spa & Pool = $1000 (Up to 7 days)
All vacation rentals have a washer and dryer within the unit for your use and convenience.
All three Palmetto Dunes golf courses are open to the public.
Rental club sets are available for men, and women, and juniors at all three Palmetto Dunes courses. 18 Hole Rental is $60 and $30 for 9 holes. Palmetto Dunes features rentals from Cleveland and US Kids Golf.
Junior rates are available. Juniors 0-10 play for free with a playing adult after 4 p.m. and junior rates are available for golfers 11-17. Junior rates are only available when tee times are reserved over the phone or in person. Juniors must present a valid drivers license in order to operate a golf cart, sorry no exceptions.
There are two, open to the public, driving ranges in the Palmetto Dunes Resort, Toptracer range at the Robert Trent Jones and a traditional driving range at the Arthur Hills Golf Course. The George Fazio course does not have a driving range, guests are encouraged to utilize the facility at the Arthur Hills course. Advanced reservations are highly recommended for the Toptracer range and can be made online at www.PalmettoDunesToptracerRange.com. Chipping and putting practices areas are located at each course.
Tee times are required to play golf in Palmetto Dunes. Current available tee times and our best rates are available online 24 hours per day. Tee times may also be made by calling 866-380-1778 however internet rates are not available to the call center staff. As always, we will do our best to accommodate walk-in golfers.
Golf attire is required to play on any of our three courses. For men, Collared shirts, and structured shorts or pants are required. Women should consider tops appropriate for golf/tennis, shorts, pants, or athletic skirts and dresses. Dress for the weather. Be comfortable and a hat is advised. Our Pro Shop has a large selection of hats, gloves and clothing. Tennis shoes are adequate. Running shoes are not designed for golf. No denim, cut offs or men’s tank tops.
We do not currently have an online store however you can call any of our pro shops if you are looking for something special. We are happy to assist. Call 843-686-9137.
Palmetto Dunes is proud to offer discounts to active and retired service members. You must mention military discount at the time of booking and present a valid military ID when checking in to receive this discount. Discounts apply only to tee times booked no more than 24 hrs in advance.
The Palmetto Dunes Golf Academy offers year-round lessons and instruction for golfers of all ages and skill levels. Director of Golf Instruction, Doug Weaver, hosts a free exhibition every Monday at 4:00 pm at the Jones course. To learn more about lessons and clinics please go here.
Keeping our courses in pristine condition requires seasonal routine maintenance. The maintenance schedule is available online when booking a tee time and is subject to change without notice. Please call ahead for questions regarding maintenance dates: 866-380-1778.
Gift cards may be purchased online here or at any resort retail outlet.
Non-player riders are welcome and must pay a nominal fee of $25 to do so. The fee covers access to our facilities and golf cart usage.
The most convenient airport to Palmetto Dunes, only a short 10 minute drive, is the Hilton Head Airport (HHH). However, many of our guests fly in to the Savannah/Hilton Head International Airport (SAV), approximately 45 minutes from Hilton Head Island, due to the larger number of servicing airlines and flights. For directions and maps go here.
The Arthur Hills and George Fazio courses in Palmetto Dunes offer 9 hole rates after 2 pm. The Robert Trent Jones course does not have a 9-hole rate due to the configuration of the golf course.
Notice of cancellation or reduction of players must be received at least 24 hours prior to your scheduled starting time or there will be a cancellation fee charged to the credit card provided above. In the event of inclement weather, the cancellation fee may be waived however a courtesy call is appreciated. If you need to cancel or modify your tee time, you must call reservations at 866-380-1778 at least 24 hours before your tee time to avoid a payment penalty.
The Robert Trent Jones course greens are Champion Bermuda, the Arthur Hills course is Tifdwarf Bermuda, and the George Fazio course is Diamond Zoysia.
In addition to our three championship golf courses, you can enjoy three miles of beach, biking around the resort, kayaking or canoeing on our 11-mile lagoon, world-class tennis and more. Additionally, Shelter Cove Harbour & Marina, located directly across from the resort, features waterfront shopping, dining and water activities plus in-shore and off-shore fishing charters. Palmetto Dunes also offers a wide selection of private vacation homes for rent and villa accommodations.
The Palmetto Dunes Golf Academy used the V1 Coaching System, an industry leader available in the Class A and director of instruction private lessons, 3 hour classes, one day schools and multi day schools. Bring your own smartphone or camera. We can make it a great tool for golf improvement.
All three golf courses are 18-hole championship layouts. Each of our courses are suitable for all golfers and offer a variety of tee options, including junior and senior tees. For beginner golfers who are still learning to play, or families with young children, we recommend trying 9-holes at the Arthur Hills or George Fazio course. The Robert Trent Jones course does not offer 9-hole rounds.
To provide the best selection of available tee times, we require our guests to secure their tee time reservations with a credit card. Your card will not be charged when the reservation is made. However, you are subject to a payment penalty if the reserved tee time is missed or the number of players is reduced without at least 24 hours of advance notice.